Shopping Tips:
1 About delivery express and delivery time
(1) : We send Yunda express by default, if you need to send SF, you can make up the difference (hard disk SF only send land transport), for the sake of safety, the weight or amount of large pieces by us to choose the appropriate express.
(2) : Monday to Saturday before 16:00 orders as far as possible the same day delivery, except for orders and other special circumstances, if you have a request for delivery time please contact us to confirm, Sunday only orders do not deliver, big promotion and national holidays please consult the delivery time, foreign and Hong Kong, Macao and Taiwan do not deliver.
2. About receiving goods
If there is damage, please directly refuse to accept, the signing representative confirms that the goods are intact, and the feedback after the receipt of the goods is not supported by return and refund.
3. About after-sales
(1) Support seven days of no reason to return, returned goods packaging and accessories need to be intact, does not affect the secondary sales, please confirm whether it is suitable for their own equipment before buying.
(2) If the product has quality problems during the warranty period, it can not be used, as long as it is not damaged by human beings (the product has traces of falling, prying, disassembling, deformation, interface breakage, water, the label has been torn or cannot be identified by wear, there is shaking sound inside, it is man-made damage), you can send it to Toshiba after-sales network for warranty replacement or send it to us to help you contact Toshiba Quality Assurance. Toshiba does not provide after-sales service for artificial damage. Toshiba only provides after-sales service for hard disks, and does not provide data recovery service. Please backup more important data. Hard drive damage, data can not be recovered, signed more than 15 days back and forth freight buyers bear.
4. About warranty time
(1) Toshiba mobile hard drive A3,B3,V10,slim,Flex warranty for three years, Gaming warranty for two years.
(2) Toshiba desktop built-in hard disk P300 warranty for two years.
(3) Toshiba notebook internal hard disk warranty for two years.
(4) Mobile hard disk box, notebook optical drive shelf warranty for one year.
(5) Bag, rubber cover, data cable warranty for one month.
(6) Screwdriver, screws do not provide warranty.
5. About capacity
The capacity of the storage product manufacturer is usually calculated according to 1TB=1000GB, 1GB=1000MB (as described on the package), while the mobile phone and computer operating system uses a binary algorithm to calculate such as 1TB=1024GB, 1GB=1024MB, so the display capacity of the storage product and the marked capacity are different.
6. About speed
The speed marked by the manufacturer is not necessarily fully reflected on your device, the actual speed and the use of the environment (such as different equipment configuration, file type, size, storage speed is different), so storage products can not promise to guarantee the actual speed value, product speed can not reach the official mark is not a quality problem, we can guarantee that the product is Toshiba genuine!
7. About data
Commodity price data priceless, any brand storage products can not guarantee that the data is 100% not lost, please backup important information, data loss this store does not assume responsibility, Toshiba does not provide data recovery services, we can ensure that the hard disk sold is Toshiba genuine.
8. About the list/receipt
By default, no list receipt is placed. If you need to place a list/receipt, please contact customer service when placing an order.
9. About the invoice
The price of goods in our store is the wholesale price without tax, if you need to issue 13% VAT general ticket or special ticket, you need to add 8% to the amount of goods. Please provide billing information to customer service when making payment, and ask for billing freight after receiving the goods.
10. About the product
Toshiba manufacturers occasionally change the appearance of packaging and product details without any advance notice, but the product is also genuine Toshiba, support authenticity inquiry and quality assurance services, if you are particularly concerned about the appearance of the product and packaging, please contact us to take a photo to confirm the purchase.
Legal notice: All economic and legal disputes between visitors, buyers, intellectual property owners and this store (ID: toshiba Toshiba Storage), the place of arbitration and litigation is in Xuanwu District, Nanjing.
